“Kathryn is easily one of the most talented Conversation Designers I’ve ever worked with or managed...I cannot emphasize enough the ability for Kathryn to not only build organizational expertise and execute quickly, but humbly and effectively position herself as a leader for Conversation Design in any organization. It truly speaks to the depth of her mastery of the craft and her impressive skill as a Conversation Designer. I would hire Kathryn back in a heartbeat. Do not pass on an opportunity to work with her!”

“Kathryn has very strong skills in addition to her expertise in conversation design, in particular skills that are key to human-centred design, user experience, user interface design and similar areas. Kathryn is able to identify people’s specific needs and turn these into clear considerations for design, whatever that design might be aimed at.”

“I worked directly with Kathryn over a number of years and on a number of high value conversational AI projects throughout 2021-22. Her professionalism, organisational skills, project management ability and conversational AI knowledge is second to none...To say that she is “experienced” with conversational AI and interactive voice is to undersell her many years of working in a nascent industry, across organisations both big and small.”

“She brings a calm manner to complex situations...She is highly methodical, organised and diligent and looks to add value where possible.
Kathryn has a collaborative working style, but also practices, and thrives with, methodical independent critical thinking.”

“Kathryn is trustworthy, thoughtful, and has a talent for conversation design that is hard to find in the market. Her attention to detail is unsurpassed and she always thinks five steps ahead in projects. Kathryn is solid in her understanding of UX methodologies and advocating for the customer, and any company would be lucky to have her in their team...I would hire her again in a heartbeat.”

“Kathryn is an excellent team player, with a great sense of humour and she was a pleasure to work with...She has a professional, rigorous approach and brings customer/user focus to her work.”

“Kathryn has a great eye for detail, seeks to understand and identify the problem, simplify it in the clearest way possible and then work out how to solve it from a user perspective. These qualities make her a great UX designer.”

“Kathryn’s approach is always highly professional, her deliverables are of a very high quality, and she is also a great pleasure to work with. She has a detailed and analytical approach, and I can always completely rely on what she delivers being accurate in all the details, delivered on time, and clearly documented.”