CONVERSATION DESIGN
Salesforce Conversation Design Practice
Company: Salesforce
Industry: Enterprise SaaS
Customer Service voicebot
Client: The Lottery Corporation
Industry: Entertainment
Smart speaker app innovation
Company: Nova FM
Industry: Media (radio)
Charity awareness voice experience
Client: Make-A-Wish Australia
Industry: Children's Charity
FAQ chatbot & voice app
Client: QTAC
Industry: Tertiary Education NFP
EXPERIENCE DESIGN
Data visualisation & reporting
Company: SiteMinder
Industry: Travel Saas
Customer Journeys service design
Company: SiteMinder
Industry: Travel Saas
The Australian Financial Review website redesign
Company: Fairfax Media
Industry: Media (print)
Mobile product innovation
Company: Campaigntrack
Industry: Real Estate SaaS